
Ariana Berrocal
CSM
As a Customer Success Manager with over 10 years of experience across B2B, B2C, and retail environments, I specialize in building strong client relationships, driving engagement, and delivering results that align with business goals. I excel at turning client feedback into actionable strategies, ensuring long-term value and satisfaction.
With a background in marketing and cross functional leadership, I bring a strategic approach to onboarding, retention, and growth. I leverage data driven insights to optimize the customer journey, improve product adoption, and ensure successful outcomes through collaboration with internal teams, agencies, and stakeholders.
Latest Articles by Ariana Berrocal

September 22, 2025
The Smartest Way to Grow Your IT Team
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August 29, 2025
Nearshoring Explained: How It Can Transform Your Operations
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August 18, 2025
Why Nearshore IT Services Are the Key to Your Success
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August 6, 2025
How to Manage Nearshore Teams Effectively
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