IT Infrastructure Transformation
Software Development • IT Management

From IT Chaos
to Seamless Operations

How we transformed a global IT management leader's infrastructure with specialized talent across Salesforce, VMware, and critical systems. Delivering operational excellence and seamless system integration.

Infrastructure
Security
Data Management
Automation

Growing Needs,
Complex Demands

With growing needs in Salesforce administration, device management, and infrastructure support, our customer needed reliable specialists who could integrate seamlessly into their teams.

The challenge was ensuring timely onboarding, continuous support, and process standardization across diverse technology platforms while keeping costs efficient.

Key Challenge Metrics

4
Critical Areas Identified
24/7
Support Coverage Needed
30%
Faster Onboarding Required

Salesforce Administration Gaps

Growing needs in Salesforce administration requiring specialized expertise for seamless integration and optimal performance.

Device Management Complexity

Complex device management requirements demanding reliable specialists who understand enterprise infrastructure and security protocols.

Infrastructure Support Scaling

Expanding infrastructure support needs requiring continuous monitoring, maintenance, and optimization across diverse platforms.

Team Integration Challenges

Ensuring timely onboarding and seamless integration of specialists while maintaining process standardization and cost efficiency.

10 Specialists. One Unified Team.

Our expert team seamlessly integrates across all critical IT domains, providing specialized knowledge and dedicated support without the overhead of traditional consulting.

Salesforce Specialists

CRM optimization, workflow automation, and custom development to streamline customer relationship management with advanced analytics and reporting capabilities.

Expert Level
24/7 Support
CRM Dashboard

Device Management Engineers

Complete device lifecycle management, mobile device policies, and endpoint security implementation across all platforms and operating systems.

Expert Level
24/7 Support

IAM Engineers

Identity and access management, security protocols, and authentication systems for enterprise security with multi-factor authentication and compliance.

Expert Level
24/7 Support
Auth
Secure
Active

Infrastructure Specialists

Server management, network optimization, and infrastructure monitoring for maximum uptime with proactive maintenance and disaster recovery.

Expert Level
24/7 Support
99.9% Uptime

VMware Engineers

Linux system administration, server configuration management, and infrastructure automation with monitoring, security hardening, and performance optimization.

Expert Level
24/7 Support
BIOS Version 2.15.1236
Memory Test: 8192MB OK
CPU: Intel Core i7-9700K @ 3.60GHz
Booting from Hard Disk...
GRUB loading...
Loading Linux 5.15.0-72-generic...
Loading initial ramdisk...
[ OK ] Started systemd
[ OK ] Reached target Network
[ OK ] Started SSH Daemon
Ubuntu 22.04.2 LTS server login:
_

VDI Engineers

Virtual desktop infrastructure, remote access solutions, and workspace virtualization with seamless user experience and security.

Expert Level
24/7 Support
Desktop 1
Desktop 2
Desktop 3
VDI Server

Project Support

Project management, timeline coordination, and cross-functional team integration with agile methodologies and stakeholder communication.

Expert Level
24/7 Support
Project Timeline75% Complete
Active Tasks
Planning
Dev
Testing
Metrics
Time94%
Budget87%
Quality98%

SAP Engineers

Enterprise resource planning, business process integration, and SAP SuccessFactors implementation with custom workflows and reporting.

Expert Level
24/7 Support
HR
Finance
Sales
ERP Integration

Infrastructure Admins

System administration, configuration management, and operational maintenance with automated monitoring and performance optimization.

Expert Level
24/7 Support
Systems
99.9%
Network
Optimal
Security
Active

The Synergy Effect

Each specialist doesn't work in isolation. Our unified approach creates a synergy effect where Salesforce integrates with infrastructure, IAM connects with device management, and VMware optimizes with SAP systems delivering exponential value through seamless collaboration and shared expertise.

Phased Integration for Zero Disruption

Strategic rollout ensuring continuous operations while building comprehensive IT support capabilities across all domains.

Implementation Progress

100% Complete
Phase 1Phase 2Phase 3Complete
Phase 1

Salesforce Foundation

Started with Salesforce specialists to establish the core CRM foundation. Implemented workflow automation, custom development, and integration protocols. This phase ensured immediate value delivery while building trust and establishing communication channels.

Phase 2-3

Infrastructure Expansion

Expanded to infrastructure specialists, VMware engineers, and device management experts. Implemented server optimization, virtualization solutions, and comprehensive device lifecycle management. Each role integrated directly with existing workflows.

Phase 4+

Specialized Services

Added IAM engineers, SAP specialists, and project support roles. Implemented advanced security protocols, enterprise resource planning, and comprehensive project management. Full ecosystem optimization achieved with 24/7 support coverage.

Key Success Factors

Knowledge Transfer

Seamless handover of existing processes and documentation

Minimal Downtime

Zero service interruption during specialist integration

Process Standardization

Unified workflows across all technology platforms

Measurable Results

Transforming IT operations through strategic specialist deployment, delivering quantifiable improvements across all critical business functions.

Achievement 1

Continuous Operational Stability

Achieved 99.9% uptime across all critical IT systems with proactive 24/7 monitoring and support. Salesforce, Jamf, VMware, and VDI infrastructure operating seamlessly with zero critical incidents.

99.9%
System Uptime
0
Critical Incidents
<5min
Response Time
System Monitor3:15:56 PM
All Systems Operational
Salesforce CRM
Uptime99.9%
Response120ms
Users847
Jamf MDM
Uptime100.0%
Response85ms
Users1200
VMware vSphere
Uptime99.8%
Response95ms
Users340
VDI Infrastructure
Uptime99.9%
Response110ms
Users520
Network Activity
Achievement 2

Process Optimization

Streamlined onboarding/offboarding workflows, standardized reporting processes, and implemented automated device management protocols, resulting in significant efficiency gains.

+120%
Process Efficiency
-85%
Manual Tasks
60% Faster
Time to Deploy
Onboarding
Device Setup
Access Config
Complete
60%
Time Saved
-85%
Error Rate
+120%
Efficiency
Achievement 3

Dynamic Scalability

Flexible specialist assignment model that scales seamlessly with evolving business priorities. Team size adjusts from 3 to 8+ specialists based on demand without compromising service quality.

Same Day
Scaling Speed
300%
Resource Flexibility
+45%
Cost Efficiency
Standard Load
Team Size
3
Capacity Utilization38%
Optimized
Achievement 4

Specialized Expertise on Demand

Access to niche skills including SAP SuccessFactors, advanced IAM solutions, and specialized cloud architectures. Expert knowledge available precisely when needed without long-term commitments.

15+
Expertise Areas
48hrs
Deployment Time
100%
Knowledge Transfer
Specialized Expertise
On Demand
SAP SuccessFactors
HR Systems
IAM Solutions
Security
Cloud Architecture
Infrastructure
DevOps
Automation

The Complete Transformation

Through strategic specialist deployment and continuous optimization, we've delivered a comprehensive IT transformation that not only meets current needs but scales dynamically with future growth. Every metric reflects our commitment to operational excellence and measurable business impact.

Enterprise Grade Security
24/7 Expert Support
Scalable Solutions

What Our Clients Say

Hear from the IT leaders who trust Golabs Tech to deliver exceptional results

"The team is very competent, and communication is great throughout the hiring process and beyond that. I feel comfortable enough with the Golabs team to express concerns, but thankfully, I have not had any problems. I can honestly say I have had a good experience all around."
TanniaIT Manager
"The communication with the Golabs team is key to the success of this partnership. Ongoing sync to make sure we work closely together and get ahead of any issues means we can build trust between our customers and the team."
JonathanSenior IT Manager
Mission Accomplished

From Fragmented toUnified Excellence

By providing dedicated specialists across Salesforce, IAM, and infrastructure, Golabs Tech transformed a global IT leader's operations, delivering stability, efficiency, and scalable growth.

Stabilized Critical Systems

Salesforce, VMware, and infrastructure running at peak performance

Reduced Internal Workload

Teams freed to focus on strategic initiatives

Scaled IT Support Capacity

Flexible specialist assignment as priorities evolved

Ready to Scale Your IT Operations Like a Global Leader?

From fragmented systems to unified excellence. Let's build your specialized team and transform your operations with the same proven approach.

Free Consultation
100+ Specialists
Rapid Integration